Older iTunes TV show causing issues

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Level 1

4 points

Older iTunes TV show causing issues

I have an iTunes TV show series purchased in 2009.

The shows play just fine on my older PC and they do show up in my purchase history in my account.

My new Windows PC does play all my previously purchased music and is an authorized computer on my account. Whenever I try to play the TV shows, I get the message that I need to authorize the computer and if I try that, I then get the message that I have 5 computers already authorized. I only have 4 authorized computers and they all show up in my account including the computer I am trying to play the TV shows on.

As an extra, the TV shows also do not show up on my iPhone in the TV app but they do show up and play on my iPad.

Anybody got any ideas?

iPhone SE, iOS 18

Posted on Sep 3, 2025 07:28 AM

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Answer 1

turingtest2

Level 10

277,699 points

Sep 3, 2025 11:05 AM in response to CuteGargoyle

See Authorization vs. association - Apple Community. You may need to deauthorize all and then reauthorize the computers you actively use. Unexpected authorization requests on an authorized machine may indicate corrupt downloads that need to be deleted and redownloaded.

See also Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support. Perhaps the shows that are visible on the iPad have been downloaded to it, but since hidden from your purchase history, which might explain why they don't show on the iPhone.

tt2

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