Ask Siri Greyed out iOS 18.6.2/ CarPlay can’t connect

Hi. Since upgrading to 18.6.2 talk to Siri is no longer available which means I can’t connect to car play. I’ve gone through usual trouble shooting with no impact. Any guidance ?


[Edited by Moderator]





iPhone 15, iOS 18

Posted on Sep 2, 2025 10:27 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2025 5:22 PM

Re: CarPlay can’t connect


Wondering if there is a firmware update available from the car manufacturer for its system. The car manual, or the car-manufacturer's support website may have details on any firmware updates if necessary to keep everything compatible with the newest features.


Re: Ask Siri Greyed out 18.6.2


Siri may be expecting input from the car, which doesn't arrive ?

(Eg: you may see other Siri options displayed if disconnected from CarPlay (via Bluetooth or cable)


What to do: If you need help with CarPlay - Apple Support (NB: Step 7 also suggests firmware update)

1 reply
Question marked as Top-ranking reply

Sep 3, 2025 5:22 PM in response to jameslee88

Re: CarPlay can’t connect


Wondering if there is a firmware update available from the car manufacturer for its system. The car manual, or the car-manufacturer's support website may have details on any firmware updates if necessary to keep everything compatible with the newest features.


Re: Ask Siri Greyed out 18.6.2


Siri may be expecting input from the car, which doesn't arrive ?

(Eg: you may see other Siri options displayed if disconnected from CarPlay (via Bluetooth or cable)


What to do: If you need help with CarPlay - Apple Support (NB: Step 7 also suggests firmware update)

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Ask Siri Greyed out iOS 18.6.2/ CarPlay can’t connect

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