iPhone 13 Pro stuck on white screen even after force restart

Question

Level 1

4 points

iPhone 13 Pro stuck on white screen even after force restart

My iPhone 13 Pro is showing a white screen all of a sudden since morning and even after force restart the white screen is appearing. No physical damage and neither the phone fell down from my hands. I believe this is a manufacturing defect in iPhone 13 models. I request if anyone can suggest the ways to rectify this display problem which I firmly believe is a manufactured defect.

[Re-Titled by Moderator]

Original Title: White screen on my iPhone 13 Pro

iPhone 13 Pro

Posted on Sep 2, 2025 11:12 AM

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Answer 1

Sep 2, 2025 06:37 PM in response to Arun_Anne

If this unfortunate situation was caused by a manufacturing defect, then everyone would have the same symptoms.

You have described a possible hardware failure that occurred.

While this is unfortunate, it is not uncommon.

However, only an Apple Genius can review the cause and provide a complete solution.

Therefore, I recommend service.

Service Checklist:

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

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Answer 2

sberman

Level 10

271,456 points

Sep 2, 2025 11:55 AM in response to Arun_Anne

Start here.

iPhone Repair and Service - Apple Support

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Answer 3

Arun_Anne Author

Level 1

4 points

Sep 2, 2025 06:25 PM in response to sberman

I have come across few discussions wherein the users mentioned Apple is replacing the display free of charge because of this White screen defect. Do you know if Apple has this policy?

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Answer 4

Sep 2, 2025 06:33 PM in response to Arun_Anne

See for yourself: ▷ Apple Service Programs.

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