I just purchased a 14" MacBook Pro M4 Pro (arrived yesterday) and would like to exchange for the 16" if the option is still available to me.
Is this possible? I purchased from the official certified refurbished Apple website.
[Re-Titled by Moderator]
Original Title: Can I exchange a refurbished 14" MacBook Pro M4 Pro I just purchased for a 16"
MacBook Pro (M4)
Click here to read about Apple Store Returns & Refunds--> Returns & Refunds - Shopping Help - Apple - For the USA "You have 14 calendar days to return an item from the date you received it." The return terms may be different in some countries (the link I provide should open to a page for the country to which your account is set).
- "You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time"
when you shop at the Apple Certified Refurbished Store, all terms and conditions are the same EXCEPT:
if you wish to take advantage of the 14-days full-value exchange/return, you CAN NOT exchange for NEW at an Apple bricks and mortar store.
You need to contact the Refurbished Store, and make arrangements to return the unit to where it came from, typically one of several regional depots.
Be sure to contact them as soon as possible.
Exchanging a refurbished 14" MacBook Pro M4 Pro for a 16"
