Unable to download digital extras that came with my purchase music.

I am running macOS Sequoia 15.6.1 on my M4 MacBook Pro. When I purchased an album that came with a digital booklet as an add-on to the purchase, it won't let me download it. I can't even see the contents at all. At first I thought it may have just been just me so I tried all of the usual steps:


1:) Close App, 2:) Restart Mac, 3:) Sign-out and in again, but nothing worked. I then asked my sister if she could purchase an album with a digital booklet to test and she got the same error, so I know it's not just me.


I contacted Apple Support and thankfully they escalated me quickly, but they gave no timeline on when this would be fixed.


I'm posting this for two reasons: 1: If anyone in the future has this problem there will be documentation on it, and 2: to see if anyone has this issue right now. If someone could check for me on their end if they can download their digital purchases I would greatly appreciate it. It's just kinda frustrating paying for something and not being able to download it!


MacBook Pro 14″, macOS 15.6

Posted on Sep 1, 2025 02:28 PM

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Unable to download digital extras that came with my purchase music.

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