iPad Air Wi-Fi connection issue with boating navigation device

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Level 1

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iPad Air Wi-Fi connection issue with boating navigation device

Trying to connect to a boating navigation device. The way it works is the device acts as a WiFi spot and you connect to it and use a cellular signal to update software and load data. I had an old iPad and it connected fine. Just upgraded to a new iPad Air and it doesn’t connect properly. What happens is in the iPad WiFi settings I can connect to the unit. I get the confirming check mark by the units name. However, there is a warning about no Internet connection and the WiFi symbol has exclamation mark through the middle. But when I open the Raymarine app it doesn’t see the nav unit and tells me to connect to the WiFi. I can however connect with my iPhone 15 and it doesn’t have the “No Internet” warning.

Anyone have ideas on how to connect properly?

[Re-Titled by Moderator]

Original Title: Weird WiFi connection issue

iPad Air, iPadOS 18

Posted on Aug 31, 2025 08:58 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

226,870 points

Aug 31, 2025 02:20 PM in response to Swoop1

Perhaps a long shot:

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

UPDATE: You said “same phone number.” Two cellular devices cannot have the same phone number.

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Answer 2

Mac Jim ID

Level 9

54,452 points

Aug 31, 2025 09:12 AM in response to Swoop1

Was your old iPad a cellular model with your new one being WiFi only? Wifi Hotspots are a feature of the cellular provider. It may also be the case that the device has to have a bluetooth connection either within the Raymarine app or by pairing the device.

May be helpful to know the Raymarine device/model for additional information they have on connectivity to the device.

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Answer 3

Swoop1 Author

Level 1

4 points

Aug 31, 2025 10:07 AM in response to Mac Jim ID

The Raymarine device is an Axiom+ 12” chart plotter. Both iPads are cellular/WiFi models serviced by Verizon. Same phone number. New iPad cloned from the old iPad. I have paired the Bluetooth also.

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