URGENT: iphone 11: Swipe to unlock does not work (tried force restarting)

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URGENT: iphone 11: Swipe to unlock does not work (tried force restarting)

So basically, I have tried force restarting (press Vol UP, press Vol Down, Hold on to Power Button until apple logo comes up, and phone restarts itself). But this does not help.

Problem:

Cannot swipe up to unlock
I can slide the notifications to clear them, though
Camera button on the lock screen is also disabled
Basically cannot get into my phone in any way

Please help since this is the only phone I have.

iPhone 11

Posted on Aug 30, 2025 12:36 PM

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Answer 1

Aug 30, 2025 12:47 PM in response to prawar

If the display sensor has failed, then I recommend service.

Service Checklist:

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

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Answer 2

Sep 1, 2025 09:32 AM in response to prawar

When a notification comes in, why not try to open it instead of swiping it away? If you can get into the phone through the notification, then you can try going to Settings > Accessibility > Touch > AssistiveTouch ON. This will place a button on the screen that can mimic a lot of gestures including swipe up. Just in case it’s only the bottom of the display that isn’t working. But ultimately, if there is a multi-touch issue, the iPhone will probably need service as Brian suggested.

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