On a family plan for a while so I don’t know why you keep saying my storage is full
[Re-Titled by Moderator]
Original Title: I am already on a iCloud family plan and you keep sending me emails, so please stop. Thank you.
iPhone 16, iOS 18
You are not speaking to Apple here, we are just users like you. Be aware that there are many scams claiming your storage is full and provide a number to call, but it may not be from Apple and could be a scammer trying to gain access to your account. If you want to talk to Apple directly, you can do that here:
Contact Apple Support - Apple Support
Well, what storage level are you paying for? Just because you are on a family plan doesn’t mean you have unlimited iCloud storage.
On your iPhone->Settings->Apple Account (your name)->check how much iCloud space you are currently using versus what your storage limit is.
And no one here is an Apple employee or Apple contractor, just fellow users like yourself. We do not have power or ability to access your account information and cannot stop e-mails you may be getting about this.
It is also quite possible, even probable, that the emails you are getting about being out of iCloud storage are scammers trying to get your credentials and data. In fact I’ve been receiving such scam emails for the last day or two. They are definitely NOT coming from Apple.
"Receiving iCloud storage emails despite being on a family plan: On a family plan for a while so I don’t know why you keep saying my storage is full"
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iCloud Storage eMails:
Apple's not going to get on your case, instructing you to perform an upgrade. So, if it is not full --then it's potentially a scam. Perform a screenshotting session with Apple Support, and show them what you are seeing. This will let the Apple Rep see this firsthand, from YOUR perspective. If calling them, put it on speaker phone, and runs them through your screen.
Receiving iCloud storage emails despite being on a family plan
