iCloud+ family usage shows incorrectly

I am family coordinator and we have a 50gb iCloud+ account. All iPhones apart from my son’s show a total family iCloud+ usage of 31.9gb of 50gb. However, my son’s phone shows family iCloud+ usage 47.5gb of 50gb and so he can’t do backups. How can we get my son’s IPhone 15 to show correct usage? He is on the latest iOS



Posted on Aug 29, 2025 11:30 AM

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1 reply

Aug 29, 2025 05:23 PM in response to BillyBobCav

"iCloud+ family usage shows incorrectly: I am family coordinator and we have a 50gb iCloud+ account. All iPhones apart from my son’s show a total family iCloud+ usage of 31.9gb of 50gb. However, my son’s phone shows family iCloud+ usage 47.5gb of 50gb and so he can’t do backups. How can we get my son’s IPhone 15 to show correct usage? He is on the latest iOS"

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Remove, then Add Him Back:


Removing from Apple iCloud+:

  1. Go here: Leave Family Sharing - Apple Support
  2. Scroll to: Remove Someone from your Family Group
  3. As it Reads: Learn the different ways you can leave or be removed from a family group and what happens when you stop using Family Sharing.


Adding Him Back:

  1. Go Here: Add a Member to a Family Sharing group on iPhone - Apple Support
  2. As it Reads: The family organizer can easily invite family members who have an Apple Account or create an Apple Account for a child who doesn’t have one yet.

iCloud+ family usage shows incorrectly

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