Wallet iOS payment notifications delayed

I made two payments within a half-hour of each other with Apple Wallet. The notifications arrived, one after 10 minutes and the second after 5 minutes. The bank notified me immediately... the connection was perfect. What could be the cause? Is it just me?

iPhone 13, iOS 18.6.2

Italy

Posted on Aug 29, 2025 07:50 AM

Reply
8 replies

Aug 29, 2025 06:40 PM in response to dambuster80

That’s an issue with the merchant and Payment Network Operator (Visa, MasterCard and American Express).


Payments (purchases using Apple Pay) are not disclosed to Apple. The information necessary to complete the payment/purchase go directly to the merchants POS from your iPhone, then to the merchants credit card processor to the PNO to your bank. The bank approves or declines the transaction and it flows backwards to the merchant and the bank sends the decision to your iPhone.


What exactly aren’t you being notified of?

Wallet iOS payment notifications delayed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.