iTunes on Windows 11 stops responding when switching to Library tab. Every other tab works fine.

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Level 1

4 points

iTunes on Windows 11 stops responding when switching to Library tab. Every other tab works fine.

It's been happening for the past several months, but it appears to be progressively getting worse. At first, it only froze when I tried to change the rating on a song in my Library. Now, I am unable to listen to my personal selection library, because within seconds of switching to the Library tab (Songs subtab), iTunes stops responding. Sometimes iTunes will even wait until I select a song before it stops responding, but the song will continue playing until it's finished. Strangely, all the other tabs work fine.

I have tried every trick I came across to solve the issue, but nothing works. These include turning off/uninstalling programs that might interfere with it, going into Safe Mode, turning administrator privileges off/on, reinstalling iTunes both from Apple and Windows, disconnecting my phone from my computer, stopping autosync, restarting the program, restarting my computer, and more. I am on the verge of permanently switching services because I like my apps working reliably.

Windows, Windows 10

Posted on Aug 28, 2025 11:00 PM

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Answer 1

turingtest2

Level 10

277,687 points

Aug 29, 2025 08:10 AM in response to Ukkmaster

Do you have any third party AV software? Have you tried holding down shift+ctrl as you launch iTunes to open it in its safe mode? Have you tried signing out of your Apple ID in iTunes, then signing back in?

tt2

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Answer 2

Ukkmaster Author

Level 1

4 points

Aug 29, 2025 01:03 PM in response to turingtest2

Nope, no 3rd party AV software; a year ago or two, iTunes worked fine while I used 3rd party software. I have tried launching iTunes in safe mode, and that doesn't work either. I have also signed in and out of iTunes multiple times to no avail.

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Answer 3

turingtest2

Level 10

277,687 points

Aug 30, 2025 03:45 AM in response to Ukkmaster

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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