Whenever I receive an email from Apple with information I want to read about, I click on their link for more information. But it doesn’t open! Says server can’t be found? It doesn’t matter if I’m using my iPhone or iPad.
[Re-Titled by Moderator]
Original Title: Can’t open a link in an email from apple
iPad Pro, iPadOS 17
Wondering if those emails are really from Apple:
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Eg: says:
"Scammers often try to trick you into sharing personal or financial information by sending you messages or links to websites that might look like they’re from Apple, but their actual purpose is to steal your account information."
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Re: Says server can’t be found? It doesn’t matter if I’m using my iPhone or iPad
Else: For links in legitimate emails from Apple:
See how to check Apple’s System Status page (a green dot shows feature is operating normally):
Apple - Support - System Status
and
You can troubleshoot:
If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support
Eg: says:
" If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading." (Much more in above article).
The problem was in my VPN settings. I had clicked to block all ads. It sounded like the right thing to do. So as soon as I checked to unblock ads, went back to Apple 26 Aug email, watch a special announcements upcoming on 9 Sep, Awe Dropping, I clicked on the link “Learn More” and I was surprised it opened Apple Podcasts! Never been here before. I also learned that I didn’t have Apple’s Podcast app and immediately downloaded that. Looking forward to watch a lot of previous podcasts I’ve never seen….thank you Apple Community
Thank you kindly for replying, and for sharing this small "adventure"! Grateful to know how you solved the situation! Cheers :-)
Apple email links won’t open on iPhone or iPad
