How to fix lines on iPad screen?

i just bought this ipad a16 a week ago ( has one year warranty) i didn’t drop it or anything i was using it then these lines appeared one by one and it got worse i turned it off let it cool even though it wasn’t hot and then turned it one everything was normal then it happened again i just bought it and i dont know if apple warranty is available in morocco also the screen works its just the display


[Edited by Moderator]

Original Title: lines on the screen

iPad, iPadOS 18

Posted on Aug 27, 2025 06:38 PM

Reply
5 replies

Aug 28, 2025 05:07 AM in response to oumaïma208

You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault (as, given your description this is very likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps - be this warranty or otherwise.


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

Aug 27, 2025 11:57 PM in response to oumaïma208

warranty rules are not set by the manufacturer of devices like apple

it's the laws of your country that set those


read Warranty - Wikipedia

and Legal - Hardware Warranties - Apple


if you purchased the ipad in another country you may have to travel back there to have a warranty replacement


you can reach out to their official support channels for further info

 Get Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple


Aug 28, 2025 10:13 AM in response to oumaïma208

If the lines are not seen in the screenshot image, you have demonstrated that the iPad has a screen hardware fault. If the problem has now cleared, monitor the situation. If the issue happens again, your iPad may require repair.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

How to fix lines on iPad screen?

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