Apple Care coverage for bent MacBook Pro with broken screen

If you have AppleCare coverage, it *may* be covered. All you can do is ask.

Here are the Terms & Conditions -> https://www.apple.com/legal/sales-support/applecare/applecareplus/2507/250723_applecareplusmac_us.pdf

Based on your picture, it looks like you may have a hard time explaining why it isn't "excessive physical damage (e.g., products that have been crushed, bent or submerged in liquid), caused by reckless, abusive, wilful or intentional conduct, or any use of the Covered Equipment in a manner not normal or intended by Apple." (Paragraph 4.1 (d))

Jjmata13 wrote:

It was covered for only 299 since i had apple care. Very thankful

Be prepared for that cost to increase by $99US since you reported the Display Assembly is also damaged.

The $299US cost only covers the components within the "base" of the laptop (Top Case/Keyboard/Palmrest Assembly, Battery, Logic Board, other internal boards/cables, speakers, etc.).

This is from personal experience. Unfortunately Apple's AC+ documentation is not clear on this, but it can be inferred if you are aware of it when reading the documentation (at least the older versions of that documentation).

Jjmata13 wrote:

So even if the internals are fine and just needs a screen and metal case replacement it is toast? Its a 2021 macbook pro 16 inch with an m1 pro or something. Will buy 2 covers next time lol

That is a big "if"... which from my estimation is hard to believe from a distance.

screen assembly, upper case (keyboard/trackpad/battery), lower case, logic board = a new Mac

report back what you find out from Apple. And good luck i hope the best for you!

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple Support - Apple Support

As far as I know only AppleCare+ covers accidental damage with a deductible. Regular AppleCare does not.

Jjmata13 wrote:

Is it likley that this damage will be covered under apple care? The screen is broken but everytjing else seems fine.(keyboard obviously a little bent) but the computer still takes power and screen turns on to some degree. Thanks!

https://discussions.apple.com/content/attachment/fd7f2a67-1cf7-4ad0-9fce-a122fcfb941b

You do not say what exact Mac is it...

I suspect it not worth the a repair for a catastrophic failure like you presently have.

Check Device Coverage

View Coverage - AppleCare & Warranty

note: Apple Reuse and Recycling Program

Maybe you need 2 case covers next time :)

Make an appointment and take it in to have the final say on what Apple will or will not do. We are only fellow users here such as yourself and can't speculate on what Apple will or will not do or decide.

Jjmata13 wrote:

And obviously they wont help with any replacements or anything?

Contact Apple.

Local USA—

Store List - Apple Store - Apple

Around the World—

Choose your country or region - Apple

Jjmata13 wrote:

It was covered for only 299 since i had apple care. Very thankful

That is great news Jjmata13 ! Appreciate the update.