Unable to migrate purchases from one Apple account to another

Hi,


I tried to migrate my purchases from one apple account to another, and I'm getting the following message:


"Unable to migrate purchases. One or both accounts is not eligible for purchase migration".


I read the article here: Migrate purchases from one Apple Account to another Apple Account - Apple Support

And as far as I can tell, I do qualify for the migration (I should qualify no matter what).


So what's up with that?


Thanks

Alex


[Re-Titled by Moderator]

Original Title: Unable to migrate purchases

Posted on Aug 27, 2025 2:53 PM

Reply
2 replies

Aug 27, 2025 5:04 PM in response to Lelekos

There are many requirements in the link you posted and I suspect you have read those since you provided that link. Presumably you are not meeting one or several of them.


Sorry not to be more helpful but unless you go through the entire list and explain how you meet all of those, nobody here can isolate the issue. You are welcome to call Apple but it wouldn't surprise me if they just walked through the list with you.

Unable to migrate purchases from one Apple account to another

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.