why cant i download apps?

iPhone 14 Pro Max I can’t download anything from App Store. It tries to charge my debit card all different amounts every time I try why? I never had this issue other than the past month or so? What is going on? Do u actually have to pay to download apps on App Store?


iPhone 14 Pro Max, iOS 18

Posted on Aug 27, 2025 01:17 PM

Reply
2 replies

Aug 27, 2025 01:34 PM in response to Jenn880

You don't have to pay to download free apps. You may still need to have a credit card on file in order to do that. See step 2 here:

If you can’t download or update apps on your iPhone or iPad - Apple Support


It does appear you have a previous purchase that has not been paid and that will be processed when you add a card. You can view your Purchase History and any amount in red is a pending charging that still needs paid.

View your purchase history for the App Store and other Apple media services - Apple Support


If when you add a card you see a message that there was a problem with a previous purchase, then look here:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


You will not be able to use the App Store to download any apps even if they are free, until you have resolved that issue.

why cant i download apps?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.