How to remove iCloud from refurbished iPhone?

I bought a refurbished iPhone and have been in contact with the vendor, because I have trouble with charging. (it's probably only the cable!) The person told me before I am returning it, I need to delete my iCloud account from the phone and said their records show that iCloud is still on the phone. I had to send my IMEI no. I asked how can they see that, but didn't get an answer yet.


Could someone tell me how is that possible and if I need to be worried about it?


Thank you.


[Re-Titled by Moderator]

Original Title: iCloud still on my phone, known by vendor

iPhone 14 Pro, iOS 18

Posted on Aug 26, 2025 08:53 PM

Reply
3 replies

How to remove iCloud from refurbished iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.