How to delete data associated with an App from icloud

Question

Level 1

12 points

How to delete data associated with an App from icloud

I am using "OneControl Auto" app as part of the brake controller for my camper trailer. I need to reinstall it completely so it can reconfigure itself from scratch. I have removed the app from my phone, marked it as don't back up in iCloud however when I go to the app store it still shows as something I have in the cloud and when I download it my profile still exists. How do I get rid of all associated data with this app? That is what the manufacturer is recommending but they aren't able to tell me how to do it.

iPhone 14 Pro, iOS 18

Posted on Aug 26, 2025 04:11 PM

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Answer 1

sberman

Level 10

271,414 points

Aug 26, 2025 06:06 PM in response to Dave__G

Long pressing the app on your Home Screen should display “Remove App” as a choice.
Selecting “Remove App” should offer “Delete App” as a choice.
Selecting “Delete App” should reveal the following, which appears to do what you’re trying to do.

iCloud backup is completely irrelevant - until you need to restore that backup.

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Answer 2

Dave__G Author

Level 1

12 points

Aug 27, 2025 08:16 AM in response to sberman

Hi, Thanks for the feedback. I have been doing that. The manufacturer is telling me that I need a fresh copy of the app. They are saying I need to turn off “cloud download”. They are saying when I try to download the app again I should see the “Get” button rather than the cloud icon. I see the cloud icon. When I open the app and begin set up it should ask for the tangible units PIN number when pairing. I don’t get asked for a pin and it instead loads my old profile. The crux of the problem is the old profile has a bad configuration and I just need to start fresh. The manufacturer keeps saying it is stored in Apple’s cloud. I have tried deleting data as you suggested but I just keep getting my old profile when I install the app again.

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