iPad 10 has stopped working with my Apple Pencil 1st generation

This pair has been working fine for over 2 years - but it’s no longer connecting. I have forgotten the pencil from the Bluetooth settings, and now it won’t detect it. The pencil is fully charged and pairs effectively with other iPads.

iPad, iPadOS 18

Posted on Aug 26, 2025 06:28 AM

Reply
1 reply

Aug 26, 2025 02:29 PM in response to DanBoors

If the Pencil pairs and operates as expected with other iPads, this would suggest that your iPad10 may have a fault.


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple

iPad 10 has stopped working with my Apple Pencil 1st generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.