The app VLLO no record of purchase history found
The app is not showing that I am a premium user, and I am unable to use any premium features, even though I have an active subscription
[Re-Titled by Moderator]
Original Title: The VLLO not showing that I am a premium user, and I am unable to use any premium features, even though I have an active subscription
iPad Air 3, iPadOS 18
Thanks for answer 🥺🤲🏻
I'm unable to delete the app because I have a large number of important tasks and projects. If they are lost, I will not be able to continue working on them. I have contacted the developers many times, but they have not been able to fix the problem.
Did you already try to delete the app and reinstall it again?
If this does not work, contacting the developer would be the next step.
How to contact an app developer - Apple Support
Can you somehow back up the data?
Did you already try to force restart your iPad?
VLLO app not recognizing active premium subscription
