Music sync not working. I did everything correctly.

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Level 1

13 points

Music sync not working. I did everything correctly.

I really wish Apple would fix sync. It has been broken for years and is getting worse, making mysterious decisions about which files to sync and when, and not syncing files that by all means should be transferred. And just today a few changes I made to the files on my iPhone resulted in entire playlists being deleted on my Macbook Pro. That is not supposed to happen. I've been doing syncs for 15 years now on iPods and iPhones, and this has never happened before.

Posted on Aug 24, 2025 11:45 AM

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Answer 1

brbo

Level 8

38,107 points

Sep 4, 2025 03:11 PM in response to Max_Entropy

Re: Music sync not working. I really wish Apple would fix sync.

If you do not receive the assistance you seek from your post to this Apple (user-to-user) Community:

You may want to reach out to the experts on the Music Support team

(ie: online chat / phone / email etc. from the link at the bottom of their website.)

Music Support Website: Music - Official Apple Support

or

Feedback is welcomed.

You can send feedback to reach those who work on the Music software behind-the-scenes at Apple. All feedback is carefully read and logged, and if others are also experiencing similar issues, we may see an update that addresses those issues. The more feedback they receive on which devices and OS versions are affected, (if any) the more likely we will see an update.

Web-form for feedback: Feedback - Apple Music - Apple

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