iPhone 15 keeps restarting after iOS 18.6.2 update

Hello everyone, after my iphone 15 updated to 18.6.2 it is frequently getting shutdown on its own where only the apple logo can be seen then it auto tries to restart itself. It happens at any time irrespective of whatever i do on my mobile. This never happened before but suddenly after this 18.6.1 update this is happening and 18.6.2 never really solved it. Anyone facing this issue?



[Re-Titled by Moderator]

Original Title: Iphone 15 Software 18.6.2 issue

iPhone 15, iOS 18

Posted on Aug 24, 2025 10:38 AM

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Question marked as Top-ranking reply

Posted on Aug 24, 2025 10:43 AM

Hello~ Have you tried a forced restart?


Force restart iPhone - Apple Support


Also …what’s your battery health? Storage?


Check the iPhone battery health and usage - Apple Support


How to check the storage on your iPhone and iPad - Apple Support


~Katana-San~

11 replies

Aug 24, 2025 12:09 PM in response to Subhajit128

If it were mine and forced restart has no effect, I would either take it to an Apple Store, or back it up, (you must do that anyway), reset to factory, and restore the backup.

If it needs repairing you would need to do the first two before sending it in.


There is some risk so ensure you learn how to perform this.


Back up iPhone - Apple Support


Erase iPhone - Apple Support


Set up your iPhone or iPad – Apple Support (UK)


 


 

Aug 30, 2025 10:26 PM in response to Subhajit128



I’m experiencing the exact same issue on an iPhone 13 after updating to iOS 18.6.2.


The phone keeps shutting down and now it only works properly when plugged into the charger, even though the battery health is still good.


I had no problems before the update, so I’m convinced this is an iOS issue rather than a hardware one.


Are other iPhone 13 users facing the same problem?

Sep 3, 2025 03:04 PM in response to mark424

If it were mine and forced restart has no effect, I would either take it to an Apple Store, or back it up, (you must do that anyway), reset to factory, and restore the backup.

If it needs repairing you would need to do the first two before sending it in.


There is some risk so ensure you learn how to perform this.


Back up iPhone - Apple Support


Erase iPhone - Apple Support


Set up your iPhone or iPad – Apple Support (UK)


if if fails to correct it, repeat the above but do not restore your backup.

If that still fails, or if it w ill not set up at all, get it repaired.

iPhone 15 keeps restarting after iOS 18.6.2 update

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