Blank black screen on MacBook Air M1 and unable to connect for restore

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Level 1

4 points

Blank black screen on MacBook Air M1 and unable to connect for restore

I am not able to turn on my MacBook Air Chip M1 it is just showing a blank black screen, and when trying to resolve it by connecting to another MacBook air chip M4 to restore, it isn't connecting. The defected laptop is not displayed on the finder of the M4, please help. I am avoiding to spend money on this little issue please guide me if it can be solved. Or at least tell why is it not displaying anything because there is no physical damage it just went into that state when I used my fingerprint to open it. Kindly help me out.

[Re-Titled by Moderator]

Original Title: I am not able to turn on my Macbook Air Chip M1 it is just showing a blank black screen

Posted on Aug 24, 2025 09:09 AM

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Answer 1

Limnos

Level 10

423,983 points

Aug 24, 2025 09:14 AM in response to KuldeepHere

If your Mac won‘t turn on, read this support article --> If your Mac doesn't turn on - Apple Support

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

or:

Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support

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Answer 2

HWTech

Level 9

66,758 points

Aug 24, 2025 10:50 AM in response to KuldeepHere

You must have the host Mac booted & logged into macOS.

Then you must connect the cables followed by making sure to completely power down the broken Mac.

Initiate DFU Mode on the broken Mac following the instructions in the Apple article exactly....timing is extremely important as are every other step. Cables & ports are extremely important as well...read the instructions carefully.

How to revive or restore Mac firmware - Apple Support

Make sure your M4 host Mac is running a fully updated & patched macOS 15.x Sequoia.

It can be difficult to place a Mac into DFU Mode even when you are familiar with it. Sometimes it can take multiple attempts even when the Mac has no known hardware issues. If your Mac has a hardware issue, then it may be even more difficult or even impossible.

You have to keep in mind that your laptop likely has a hardware issue which will need to be repaired.

Can you access the Startup Options screen so you can boot into Recovery Mode? If so, then I can provide a couple of suggestions. If not, then the DFU Firmware Revive & Restore is your only option before seeking to have the laptop repaired for a hardware issue.

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