all three of my apple tv devices randomly rewind on all streaming services

So about 5-6 months ago all of my Apple TV devices started rewinding 1-2 seconds randomly on every single streaming application. I have tried reformatting all my Apple TVs and resetting the remote connection nothing works. It would be one thing if 1 tv device did this but all three of my Apple TV devices are doing this. Does anyone have any ideas?

Apple TV 4K, tvOS 18

Posted on Aug 23, 2025 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2025 4:36 PM

i see you said you’re not touching the remote to cause this. An Apple Watch or paired iPhone can also inadvertently touch the Now Playing. Something I’m often doing by accident myself.

  • Did you try also restarting your smart tv?
  • Reboot your wifi
  • Check HDMI Cables are secured
  • Update the tvOS software to 18.6

If none of this resolves it contact Apple: TV Support - Official Apple Support






5 replies
Question marked as Top-ranking reply

Aug 24, 2025 4:36 PM in response to astroshark

i see you said you’re not touching the remote to cause this. An Apple Watch or paired iPhone can also inadvertently touch the Now Playing. Something I’m often doing by accident myself.

  • Did you try also restarting your smart tv?
  • Reboot your wifi
  • Check HDMI Cables are secured
  • Update the tvOS software to 18.6

If none of this resolves it contact Apple: TV Support - Official Apple Support






Aug 24, 2025 12:31 AM in response to astroshark

Are you sure not inadvertently touching and pressing the left side of the touch surface or click pad? This will cause it to skip backwards



Which model is your Siri Remote?

Siri Remote (2nd generation and later)

Siri Remote (1st generation)


Use your Siri Remote or Apple TV Remote with Apple TV


See Adjust remote settings on Apple TV to adjust how your remote reacts to click and touch.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

all three of my apple tv devices randomly rewind on all streaming services

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.