Macbook pro M1pro 16 display suddenly turns off and unresponsive

while browsing on the machine suddenly the screen went off and all of a sudden it became unresponsive, tried several methods to revive it back but no response(long press the power button, shift control and option +power,plugged in and hold the power).

the track pad feels clicky but the rest of the machine not responding at all.when connected to the MagSafe the charging light glows .which makes me think the system is not fully shutdown.however the display and keyboard remain unresponsive.(is this the black screen death?)

how to fix this?can't even do the safe boot also!

MacBook Pro 13″, macOS 10.14

Posted on Aug 22, 2025 05:15 AM

Reply
1 reply

Aug 22, 2025 08:34 AM in response to DRanto178

DRanto178 wrote:

while browsing on the machine suddenly the screen went off and all of a sudden it became unresponsive, tried several methods to revive it back but no response(long press the power button, shift control and option +power,plugged in and hold the power).
the track pad feels clicky but the rest of the machine not responding at all.when connected to the MagSafe the charging light glows .which makes me think the system is not fully shutdown.however the display and keyboard remain unresponsive.(is this the black screen death?)
how to fix this?can't even do the safe boot also!


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac and try again...


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



if you have a second Mac available you can try

How to revive or restore Mac firmware - Apple Support



if it is dead in the water take it in—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support


Local USA—

Store List - Apple Store - Apple


Around the World—

Choose your country or region - Apple




Macbook pro M1pro 16 display suddenly turns off and unresponsive

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