Error -5101F during internet recovery for macOS Sierra installation

My Mac was wiped and I’m trying to redownload os sierra.

i get an error in recovery mode saying it can’t install sierra. I changed the date and time and I’m on a LAN cable ( also have used all other available network option. When I try to reboot with internet recovery I get the globe exclamation mark symbol and a “apple.com/support-5101F



[Re-Titled by Moderator]

Original Title: -5101F on internet recovery

MacBook Air 13″, macOS 10.13

Posted on Aug 21, 2025 4:40 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2025 5:15 PM

Try Command-Option-R for Recovery, and get the latest macOS version supported.


Any Mac that can run macOS 10.12 can run macOS 10.13, or later.


Use macOS Recovery on an Intel-based Mac - Apple Support


If you have another Mad, try downloading 10.13 there, and build a bootable installer.


It’s also possible that something that caused you to erase and re-install is also causing problems for Recovery.


2 replies
Question marked as Top-ranking reply

Aug 21, 2025 5:15 PM in response to stefon258

Try Command-Option-R for Recovery, and get the latest macOS version supported.


Any Mac that can run macOS 10.12 can run macOS 10.13, or later.


Use macOS Recovery on an Intel-based Mac - Apple Support


If you have another Mad, try downloading 10.13 there, and build a bootable installer.


It’s also possible that something that caused you to erase and re-install is also causing problems for Recovery.


Aug 22, 2025 7:37 AM in response to stefon258

To add to @MrHoffman's excellent suggestion......if the latest version of macOS compatible with your Mac is macOS 10.13 High Sierra, then you may encounter a new error message related to the server being unavailable. In that case, follow the instructions for Fix #3 in the following article:

https://mrmacintosh.com/how-to-fix-the-recovery-server-could-not-be-contacted-error-high-sierra-recovery-is-still-online-but-broken/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error -5101F during internet recovery for macOS Sierra installation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.