Slow file opening on iPad Pro after recent OS updates

Opening files has slowed to the point that I am now reconsidering order of new iPad pros for members of my small construction and design company.

see loads of comments noting change in performance after recent OS updates/……….sound of crickets from apple. On hold with order!


APPLE?………..



[Re-Titled by Moderator]

Original Title: File slow

Posted on Aug 21, 2025 03:45 PM

Reply
2 replies

Aug 21, 2025 09:52 PM in response to awllc1976

Apple is not here in this user-to-user mutual assistance forum, except for a few Apple people here to keep order. Don't expect them to make technical comments.


Maybe if you explain what types of files are opening slowly for you under what situations on what types of iPads with what resources, then the volunteers here may have suggestions on how you can get better performance from the hardware you have now, or how you can reallocate your processing among your existing iPads.

Aug 21, 2025 11:55 PM in response to awllc1976

If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Slow file opening on iPad Pro after recent OS updates

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