Unable to set up Family Sharing on iPhone

I have tried all the ways to setup family sharing, but it wont work, always pop up this action cannot be completed at this time…. Please help



[Re-Titled by Moderator]

Original Title: Family sharing

Posted on Aug 19, 2025 5:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2025 11:46 PM

Re: Family Sharing: "I have tried all the ways to setup family sharing, but it wont work, always pop up this action cannot be completed at this time"


Wondering which iOS version is installed on your iPhone, and whether updating to the latest version may help:

Eg: You can check for updates in Settings > General > Software Updates. (iOS 18.6.2 is the most recent.)

For older iPhone models : If an update is available: the newest compatible app will be shown

Please remember it is always wise to Back up iPhone before updating iOS version.

___________________________

Else if iOS version is already up-to-date: Try restarting your iPhone : (deletes temporary files, re-restablishes connections, may update recent setting changes, and often restores order if something is not working as expected.)


Then try using the 1. 2. 3. method (scroll below) to see if you can now set up Family Sharing

___________________________________________________________________________

If still no success:

You might want to check that you are signed in (to your device) with your correct Apple Account details:

How to: Sign in to your Apple Account on the web or in your device settings - Apple Support

__________________________________________________________

If help is still needed: Is the method below the one you tried that didn't work ?


Apple Support's online article: Set up Family Sharing - Apple Support

Eg: says:

On your iPhone or iPad

    1. Open the Settings app, then tap your name.
    2. Tap Family (or Family Sharing), then tap Set Up Your Family.
    3. Follow the onscreen instructions to set up your family and invite your family members.


You might want to check what can be shared to ensure that's no problem:

What types of content can I share with my family? - Apple Support

________________

If not tried already: There's a "Get started" link on the Family Sharing website: Family Sharing - Apple

1 reply
Question marked as Top-ranking reply

Aug 20, 2025 11:46 PM in response to BuddhikaPerera

Re: Family Sharing: "I have tried all the ways to setup family sharing, but it wont work, always pop up this action cannot be completed at this time"


Wondering which iOS version is installed on your iPhone, and whether updating to the latest version may help:

Eg: You can check for updates in Settings > General > Software Updates. (iOS 18.6.2 is the most recent.)

For older iPhone models : If an update is available: the newest compatible app will be shown

Please remember it is always wise to Back up iPhone before updating iOS version.

___________________________

Else if iOS version is already up-to-date: Try restarting your iPhone : (deletes temporary files, re-restablishes connections, may update recent setting changes, and often restores order if something is not working as expected.)


Then try using the 1. 2. 3. method (scroll below) to see if you can now set up Family Sharing

___________________________________________________________________________

If still no success:

You might want to check that you are signed in (to your device) with your correct Apple Account details:

How to: Sign in to your Apple Account on the web or in your device settings - Apple Support

__________________________________________________________

If help is still needed: Is the method below the one you tried that didn't work ?


Apple Support's online article: Set up Family Sharing - Apple Support

Eg: says:

On your iPhone or iPad

    1. Open the Settings app, then tap your name.
    2. Tap Family (or Family Sharing), then tap Set Up Your Family.
    3. Follow the onscreen instructions to set up your family and invite your family members.


You might want to check what can be shared to ensure that's no problem:

What types of content can I share with my family? - Apple Support

________________

If not tried already: There's a "Get started" link on the Family Sharing website: Family Sharing - Apple

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Unable to set up Family Sharing on iPhone

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