Im having trouble with my Apple Music family subscription. my other family members cant access the subscription but they are appearing as if they have access to it on my end. I subscribed to Apple Music family and enabled family sharing, sent the link to family members but they can’t access the subscription on Apple Music but working well on iCloud
[Edited by Moderator]
iPhone 12 mini, iOS 26
Family Sharing group members can access content from this shared subscription in the Music app based on their own Apple Account, being grouped through the Family Sharing setup. They are not supposed to see the subscription mentioned outside of the Family Sharing settings, but would have access to the service through the Music app and their own account.
In the Music app, when signed in with a valid account, they should be able to stream any catalog music from Search, or their library, or the curated and featured music in the other tabs.
As you may know, sharing Apple Music (or Apple One) through Family Sharing requires the special Family tier of the subscription, as should be configured in the subscription’s settings. Do verify if that still applies.
What devices have the others tried to use to get Apple Music? Is it the same (lack of) result for all these users and all devices?
iPhone 12 mini, iOS 26
Unfortunately, any support doesn’t apply to beta software. We have no way of knowing if that plays a role here.
Apple Music family subscription not accessible to other family members
