When I plug in my iPhone 15 (iOS 18.6.1) on my iMac (Sequoia 15.6), Photo's Devices shows the phone as a camera icon with the title LOC 1048576 and displays No Photos. It started this with the previous update.
Any solutions?
iMac (M4)
How does the iPhone appear in the Finder Sidebar? Is it the same? Is the iPhone unlocked?
For an iPhone, this is a forced restart:
Force restart iPhone - Apple Support
This is different from a simple Power Off. I had to continue holding the button down past the "slide to power off" message, and then I released the button only after the Apple Logo appeared indicating a re-start.
For a Mac, a Safe Re-start bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this:
It appears to be a temporary fix. I unplugged my phone and plugged it back in and it reverted back to the camera icon and LOC name. Finder lists it again as iPhone 15. Ugh
What do I do with my Mac in safe mode?
It appears to be a temporary fix. I unplugged my phone and plugged it back in and it reverted back to the camera icon and LOC name. Finder lists it again as iPhone 15. Ugh
What do I do with my Mac in safe mode?
Drat! Oh-- you don't have to respond to each of us-- we both see all the posts.
Safe mode clears out caches and stuff, and it prevents the running of certain automatic processes. It may fix things. Or it might work in Safe Mode, and then, when you go back, it doesn't. That might provide some indication.
By the way-- do you use any "Cleaner" type apps? They are known to really mess up Photos databases.
Here are some other things to try on the Mac:
I checked the other user on the computer with her phone and it displayed correctly as iphone. So, I'm not sure why I didn't try this sooner. I logged out and restarted the computer. That seems to have worked for now. I've plugged in my phone and removed it 3 times and each time it displayed as iPhone on devices list in Photos.
I have had a couple of power outages with restarts so I don't know if that messed with the computer or not. Hopefully, this did the trick for good.
In the future, if I reboot in safe mode to clear out the cache, do I shut down and power back on or just do a restart?
Thanks
When I re-start, I click on the Apple:
I wouldn't flip a power button.
My first Mac was a Mac Portable. It couldn't be called a laptop, unless you had a very large lap.
It had no power button, and it had no re-start function at all! (I finally discovered a tiny paper-clip hole in the back.) I think they were making a point about constantly having to turn PCs off and on again to get them to work.
I'd start troubleshooting by rebooting both devices. Or by safe-booting the Mac and force-rebooting the iPhone. If else fails backup, re-install and restore one or both devices.
The phone shows as iPhone 15 in Finder
The force restart worked. Photos displays iPhone 15 and my photos are available for import.
Thanks.
That's great! I'm not sure what Matti or I would have suggested if that hadn't worked!
iPhone listed as LOC in Photo's Devices
