Itunes not detecting iPhone, No ADMS on System after multiple install attempts. Windows 11 pro

There is no usbaapl64.inf file in the folder in the following directory

%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers


I have tried to install itunes from windows, from apple, I have tried to manually update drivers, the ADMS just will not work at all. It does not show up in services no matter what I try or do.


I cannot use iTunes at all.

iPhone 16 Pro 18.6.1

iTunes 12.13.7

iPhone 11 Pro, iOS 18

Posted on Aug 16, 2025 06:38 AM

Reply
1 reply

Aug 16, 2025 09:07 AM in response to StuartCampbellFit

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Itunes not detecting iPhone, No ADMS on System after multiple install attempts. Windows 11 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.