did someone have something like this

Question

Radoslaw777 Author

Level 1

10 points

did someone have something like this

EtreCheckPro version: 6.8.11 (68081)

Report generated: 2025-08-16 02:08:16

Download EtreCheckPro from https://etrecheck.com

Runtime: 4:33

Performance: Good

Problem: Other problem

Description:

syzstem logs

Major Issues:

Anything that appears on this list needs immediate attention.

Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.

Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.

Obsolete hardware - This computer may be considered obsolete.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

SSD too slow - SSD is showing poor performance.

No Time Machine backup - Time Machine backup not found.

High battery cycle count - Your battery may be losing capacity.

Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.

Hardware Information:

MacBook Air (13-inch, Early 2014)

Status: Obsolete

MacBook Air Model: MacBookAir6,2

1,4 GHz Dual-Core Intel Core i5 (i5-4260U) CPU: 2-core

8 GB RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600

BANK 1/DIMM0 - 4 GB DDR3 1600

Battery: Health = Replace Soon - Cycle count = 1185

Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

Color LCD 1440 x 900

Drives:

disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 120.99 GB

disk1 [APFS Virtual drive] 120.99 GB (Shared by 5 volumes)

disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (13.43 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (81 MB used)

disk1s3 - Recovery (APFS) [Recovery] (530 MB used)

disk1s4 - VM (APFS) [APFS VM] (3.22 GB used)

disk1s5 - Macintosh HD (APFS) (11.24 GB used)

MacBook Air 13″, macOS 10.15

Posted on Aug 15, 2025 05:24 PM

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Answer 1

Radoslaw777 Author

Level 1

10 points

Aug 15, 2025 05:25 PM in response to Radoslaw777

Mounted Volumes:

disk1s1 - Macintosh HD - Data [APFS Virtual drive]

Filesystem: APFS

Mount point: /System/Volumes/Data

Used: 13.43 GB

Shared values

Size: 120.99 GB

Free: 92.35 GB

Available: 92.98 GB

disk1s4 - VM [APFS VM]

Filesystem: APFS

Mount point: /private/var/vm

Used: 3.22 GB

Shared values

Size: 120.99 GB

Free: 92.35 GB

disk1s5 - Macintosh HD

Filesystem: APFS

Mount point: /

Read-only: Yes

Used: 11.24 GB

Shared values

Size: 120.99 GB

Free: 92.35 GB

Available: 92.98 GB

USB:

USB 3.0 bus

Apple - Internal Memory Card Reader

Apple Inc. - BRCM20702 Hub

Apple Inc. - Bluetooth USB Host Controller

Apple Inc. - iPhone

Network:

Interface en3: iPhone

Interface en2: Bluetooth PAN

iCloud is limited without Full Disk Access

Firewall:

Blocked apps: None

System Software:

macOS Catalina 10.15.7 (19H2026)

Time since boot: About an hour

Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Security Updates: Disabled

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Answer 2

Radoslaw777 Author

Level 1

10 points

Aug 15, 2025 05:27 PM in response to Radoslaw777

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Security Updates: Disabled

Antivirus software: None!

Unsigned Files:

Apps: 1

System Launch Daemons:

[Not Loaded] 40 Apple tasks

[Loaded] 178 Apple tasks

[Running] 123 Apple tasks

System Launch Agents:

[Not Loaded] 20 Apple tasks

[Loaded] 183 Apple tasks

[Running] 113 Apple tasks

Applications:

388 Apple apps

13 3rd party apps

336 x86-only apps

One unsigned app

Backup:

Time Machine information is limited without Full Disk Access

Performance:

System Load: 18.86 (1 min ago) 6.68 (5 min ago) 4.04 (15 min ago)

Nominal I/O usage: 0.00 MB/s

File system: 28.53 seconds

Write speed: 269 MB/s

Read speed: 700 MB/s

CPU Usage Snapshot:

Type Overall

System: 5 %

User: 9 %

Idle: 85 %

Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

EtreCheckPro 16.48 % (Etresoft, Inc.)

deleted 15.52 % (Apple)

WindowServer 12.80 % (Apple)

kernel_task 2.23 % (Apple)

System Information 1.16 % (Apple)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

EtreCheckPro 473 MB (Etresoft, Inc.)

com.apple.WebKit.WebContent (10) 446 MB (Apple)

MTLCompilerService (39) 160 MB (Apple)

kernel_task 101 MB (Apple)

MailStorageManagement 50 MB (Apple)

Top Processes Snapshot by Network Use:

Process Input / Output (Source - Location)

mDNSResponder 37 KB / 33 KB (Apple)

com.apple.WebKit.Networking 5 KB / 4 KB (Apple)

apsd 4 KB / 4 KB (Apple)

netbiosd 2 KB / 2 KB (Apple)

softwareupdated 0 B / 0 B (Apple)

Top Processes Snapshot by Energy Use:

Process (count) Energy (0-100) (Source - Location)

WindowServer 7 (Apple)

deleted 1 (Apple)

diskarbitrationd 1 (Apple)

Activity Monitor 0 (Apple)

sysmond 0 (Apple)

Virtual Memory Information:

Physical RAM: 8 GB

Free RAM: 4.14 GB

Used RAM: 3.26 GB

Cached files: 608 MB

Available RAM: 4.74 GB

Swap Used: 1.70 GB

Software Installs (past 60 days):

Install Date Name (Version)

2025-08-07 XProtectPlistConfigData (5274) - Software update

2025-08-07 XProtectPlistConfigData (5309) - Software update

2025-08-07 Gatekeeper Configuration Data (181) - Software update

2025-08-07 MRTConfigData (1.93) - Software update

2025-08-07 XProtectPayloads (153) - Software update

2025-08-10 Voice Update - Arthur (1.3.1) - Software update

2025-08-12 Voice Update - Magnus (7.0.2) - Software update

2025-08-12 Voice Update - Alice (7.0.2) - Software update

2025-08-12 Voice Update - Zosia (7.0.2) - Software update

2025-08-15 Urządzenie mobilne (1.0.0.0) - Software update

2025-08-16 Uaktualnienie zabezpieczeń macOS Catalina 2022-005 (10.15.7) - Software update

2025-08-16 Safari (15.6.1) - Software update

Diagnostics Information (past 60 days):

2025-08-13 17:56:18 com.apple.WebKit.WebContent - Crash (3 times)

First occurrence: 2025-08-13 05:26:00

Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Details:

dyld3 mode

Bundle controller class:

BrowserBundleController

2025-08-11 05:04:52 SystemUIServer.app - Crash

Executable: /System/Library/CoreServices/SystemUIServer.app

Details:

objc_msgSend() selector name: isMenuDown

dyld3 mode

com.apple.menuextra.clock

com.apple.menuextra.battery

End of report

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Answer 3

Mac Jim ID

Level 9

53,126 points

Aug 15, 2025 05:41 PM in response to Radoslaw777

It is much easier to read when you use the Additional Text option:

How to use the Add Text Feature When Post… - Apple Community

Part of the report appears to be missing, so a complete review is not possible The drive performance is poor and that could either be Hardware or a Software Conflict, but your Extensions/Launch Folders are not there to determine if they may be the cause.

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Answer 4

Aug 16, 2025 09:47 PM in response to Radoslaw777

According to what you posted, you have a MacBook Air (13-inch, Early 2014) with 8 GB of RAM and a 128 GB SSD that is running macOS Catalina. It might be getting close to the point where it needs a battery replacement.

You can upgrade the operating system from Catalina to Big Sur – but no further. Like Catalina, Big Sur is no longer one of the "most recent three" that companies like Microsoft and Adobe support.

Update macOS on Mac - Apple Support

There are applications like Firefox and LibreOffce that will run on Catalina or higher which could extend the useful life of that Mac. Many other third-party Web browsers will run on Big Sur or higher.

You cannot upgrade the RAM. When you generated the report, lack of RAM was not an issue. (There was 4.74 GB available.). Earlier, you might have been stressing the virtual memory system a bit, as Swap Used was 1.70 GB.

The 128 GB SSD is on the small side, but it doesn't look like you were using very much of it.

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Answer 5

HWTech

Level 9

66,674 points

Aug 17, 2025 05:07 PM in response to Radoslaw777

The only things I see are that you may be running a bit low on memory at times since about 1.5GB of Swap was used in the one hour the system was booted.

WebKit crashed three times. This is the macOS web rendering subsystem which is out of date even if it may still work for some online services.

Something is tying up the system a little bit at times as indicated by the "System Load" portion of the report which will show a performance hit. Unfortunately we don't know what may be causing this load.

Try running Disk Utility First Aid on the hidden Container. Within Disk Utility you may need to click "View" and select "Show All Devices" before the hidden Container appears on the left pane of Disk Utility. Even if the First Aid summary says everything is "Ok", click "Show Details" and scroll through the report to see if any unfixed errors are listed. If there are errors, then run First Aid again until the errors are gone. If after several scans the errors remain, then you will need to try running First Aid while booted into Recovery Mode.

Also, make sure to disconnect all external devices just in case one of them is causing a problem.

You mention "system logs" in the problem description section of the report. What do you mean? Generally the macOS system logs should be avoided since they don't usually help with troubleshooting issues these days. What overall problem are you trying to fix here?

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