Unable to add boarding pass or card to Apple Wallet

Not able to add boarding pass, card to my wallet



[Re-Titled by Moderator]

Original Title: Wallet

iPhone 14 Plus

Posted on Aug 15, 2025 01:59 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2025 02:22 PM

Ok.


Every airline and region can be different.


Some might use browsers or an email instead of an app; other technical means are likely … but a common trait is that they ALL require some method of authenticating YOU.


A generalized but common method for boarding passes is that you need to first be running the airline’s app on your device as an authenticated airline user.


As you’re nearing completion of the check-in, you’ll be asked for delivery method.


Select the Apple Wallet icon.


THEN the wallet app will launch and you must then select “Add” to actually place the boarding pass in your wallet.


Here’s Apple’s guide:


Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support


So … what happens when YOU try ?


1 reply
Question marked as Top-ranking reply

Aug 15, 2025 02:22 PM in response to sunita08

Ok.


Every airline and region can be different.


Some might use browsers or an email instead of an app; other technical means are likely … but a common trait is that they ALL require some method of authenticating YOU.


A generalized but common method for boarding passes is that you need to first be running the airline’s app on your device as an authenticated airline user.


As you’re nearing completion of the check-in, you’ll be asked for delivery method.


Select the Apple Wallet icon.


THEN the wallet app will launch and you must then select “Add” to actually place the boarding pass in your wallet.


Here’s Apple’s guide:


Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support


So … what happens when YOU try ?


Unable to add boarding pass or card to Apple Wallet

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