MacBook Pro 2020 Touch Bar Stop working after MacOS 15.6

Question

Level 1

6 points

MacBook Pro 2020 Touch Bar Stop working after MacOS 15.6

After updating my MacBook Pro to macOS 15.6 Sequoia, the Touch Bar became unresponsive and failed to show any functions. Call the apple tech support and ask me to reinstall 15.6 again. Nothing change. Then support ask me to take it to the apple store and tech can help you. I took it there and he check, I can see little grey light but did not respond and tech ask me to replace the Touch Bar which will cost some where $500. Apple ask to updating my software and my Touch Bar stop working, that is Apple Quality control issue. Apple should have check before releasing the 15.6 Sequoia to the public. My computer was working perfectly before the update. Apple should be responsible to replace the Touch Bar for free of cost.

MacBook Pro 13″, macOS 15.6

Posted on Aug 14, 2025 04:59 PM

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Answer 1

napinder129 Author

Level 1

6 points

Aug 14, 2025 05:38 PM in response to KookiesOinfinity

Lots of people don't know about this issue, public think its Touch Bar is old and stop working, not knowing its stop working of software update MacOS 15.6 Sequoia and because Apple Quality Control did not check it before releasing. Apple is putting this for not having warranty which expired after a year but its a software issue. More people know about this, apple will take some action.

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Answer 2

Aug 14, 2025 07:34 PM in response to napinder129

napinder129 wrote:

After updating my MacBook Pro to macOS 15.6 Sequoia, the Touch Bar became unresponsive and failed to show any functions.

Apple ask to updating my software and my Touch Bar stop working, that is Apple Quality control issue. Apple should have check before releasing the 15.6 Sequoia to the public. My computer was working perfectly before the update.

Apple should be responsible to replace the Touch Bar for free of cost.

Submit your Apple Feedback here: Product Feedback - Apple

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Answer 3

Aug 14, 2025 05:21 PM in response to napinder129

I agree, the Touch Bar should be working fine. I also think Apple should repair it for free for their own problem. The audacity to ask for $500!

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Answer 4

josiah44

Level 1

8 points

Aug 19, 2025 09:22 AM in response to napinder129

Same issue here. 2020 MacBook Pro. Touch Bar worked fine prior to the 15.6 update. Doesn't display anything after the update. Very unlikely that's a hardware issue.

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Answer 5

josiah44

Level 1

8 points

Aug 19, 2025 09:31 AM in response to josiah44

Working fix here (#2, killing the Touch Bar Process):

https://iboysoft.com/tips/touch-bar-missing-after-updating-to-sequoia.html

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