Apple TV Won’t save my progress

When I watch an episode of any show on Apple TV, or I pause a movie to come back to it later, it does not save my progress under “continue watching.” I have to remember where I was and go find it all over again every time. I’ve checked my settings and everything is correct. I’ve logged out and back in, but no change.

Apple TV HD, tvOS 18

Posted on Aug 13, 2025 8:08 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2025 3:38 AM

The setting that controls this is:

Settings﹥Apps﹥TV app﹥Use Play History﹥On|Off

It should be set to ‘On’ for what you want from it, which would be the default setting.


If it is still misbehaving with this setting on, then

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists after that, then contact Apple Support for further assistance.


As the Apple TV box is potentially a multi-user device, also verify that the intended account is set to be the active account. Else you could be changing someone else’s watch progress instead of your own. Switch the active user profile on Apple TV - Apple Support


I’ve logged out and back in, but no change.

That is a good troubleshooting step for this, but may not be enough in this particular case, unfortunately.

1 reply
Question marked as Top-ranking reply

Aug 14, 2025 3:38 AM in response to Hel7817

The setting that controls this is:

Settings﹥Apps﹥TV app﹥Use Play History﹥On|Off

It should be set to ‘On’ for what you want from it, which would be the default setting.


If it is still misbehaving with this setting on, then

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists after that, then contact Apple Support for further assistance.


As the Apple TV box is potentially a multi-user device, also verify that the intended account is set to be the active account. Else you could be changing someone else’s watch progress instead of your own. Switch the active user profile on Apple TV - Apple Support


I’ve logged out and back in, but no change.

That is a good troubleshooting step for this, but may not be enough in this particular case, unfortunately.

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Apple TV Won’t save my progress

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