Why does Apple Music remove songs randomly/split up albums into "Greatest Hits" albums?

I have a huge AM collection, so this happens pretty frequently - AM removes songs and/or splits up albums. It's incredibly annoying.


One example:

-I notice AM has greyed out a song from an album, making it unavailable. Why? I have no idea. I go to AM to see if the song is available, and it is. So I add it AGAIN, but then it's split up from the rest of the album, and nothing I can do (including manually editing the info) can get it back together. And I have to go back and add this song to playlists all over again. See pic 1.


Another example:

-An album gets totally split up into other albums. So like 4 songs stay on the original album, while the other 6 get assigned to random Greatest Hits albums or singles by the same artist. Yet the album still exists in its original entirety on Apple Music. But not in my library. WHY?


These nonsense glitches are a huge waste of time, what can be done? (Yes, I have tried logging out of my account on phone and computer, etc.)




[Edited by Moderator]

MacBook Pro 13″, macOS 13.7

Posted on Aug 11, 2025 02:53 PM

Reply
2 replies

Aug 12, 2025 03:50 AM in response to jpreston4

Tracks get added and removed from the Apple Music catalog by their respective rights holders whenever they choose to do so. A specific track you have added might potentially get removed by one company and then added back by another after changing hands in your region - identical audio and metadata, but a different item as far as Apple Music is concerned.



If iTunes or Music show multiple instances of an artist or an album then what generally works is to select all related tracks and use Song Info to add say a trailing X to each of the fields that the tracks should have in common:

  • For an album; Album, Album Artist, and Artist (if artist is the same for all tracks) *
  • For an artist; Album Artist (and Artist unless there are guest/featured artists listed which should not be changed)

Apply the change which merges things together, then remove the excess characters. Occasionally it may help to close and reopen the app between the two renaming operations. Part of a compilation should also be set consistently.


* If tracks are to be synced to a non-iOS device there should be a common Artist and/or the album should be set as a Compilation.



Use the songs view and display the fields Album, Sort Album, Album Artist, Sort Album Artist, Artist and Sort Artist side by side so you see whether or not it is appropriate to edit Artist and if sort values could be causing any further problems. See Grouping tracks into albums for more help if required.



One further tip for really stubborn duplicates. At one point I had three lots of Various Artists in the artists view of my iTunes Match library that wouldn't respond to the usual trailing X treatment. What I found worked was to add the trailing X to start with, but then with each group that iTunes wanted to keep separate start typing a value and let it autocomplete from say Var... to Various Artists. Picking from the autocomplete lists seemed to work when pasting/editing the whole value didn't.



If you are unable to make metadata changes that will fix things then first make sure that you are dealing with locally downloaded tracks rather than content in the cloud. See also Repair security permissions for iTunes/Music for Mac - Apple Community. You cannot necessarily make changes while using AirPlay for, um, reasons? Purchases can also revert to their original store metadata values, hiding from your purchase history can help here.



tt2

Aug 14, 2025 03:42 AM in response to turingtest2

ahh the trailing X thing is brilliant. Thank you!


I know that we just have to react to what happens and can't speculate on exactly WHY, but it's kinda weird that ONE song - in the middle of the album, not like a bonus track or something - gets removed from an album due to whatever (rights/etc) and is unavailable, yet when I look on AM, the entire album is available even though for me one song is grayed out. This happens pretty frequently. Not saying there aren't issues with rights or something but you'd think they could figure out a way to move the song back to your library when it's restored.

Why does Apple Music remove songs randomly/split up albums into "Greatest Hits" albums?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.