Missing contact on iPhone and MacBook, but present on iPad

One of my contacts, their name, photo and phone number have disappeard from my phone and macbook, but remain on ipad. Their imessage no longer has their name, just phone number. This has only happened to one of my contacts. Could the contact owner have done something to cause this change?



[Re-Titled by Moderator]

Original Title: CONTACT HAS DISAPPEARED

Posted on Aug 11, 2025 07:34 AM

Reply
5 replies

Aug 11, 2025 07:40 AM in response to willow56_40

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in the SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo, or any Other




If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.




  1. Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
    1. Erase the profile added by you. If you have installed a profile on your own, --> Install or remove configuration profiles on iPhone - Apple ...
    2. Please contact the system administrator of the organization who provided the profile to you


Aug 11, 2025 11:57 AM in response to willow56_40

willow56_40 wrote:

thank you for the reply. What I meant is could the contact owner have done something on their end so that their info no longer appears in my contacts? It doesn't make any sense why his contact and his contact only, would be missing.

I understood what you were asking. I had hoped my response made it clear that no, no one can change anything about your contacts on their end. But I also see you got it sorted, so that's great!

Missing contact on iPhone and MacBook, but present on iPad

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