Authorize the payment of $999 for the recent order of Apple iPhone 16 Pro on your account. If you do not authorize this payment, please press one to speak to our customer support representative.…”
[Re-Titled by Moderator]
Original Title: Is this a scam?
iPhone 13 Pro Max, iOS 18
Jokimann wrote:
Authorize the payment of $999 for the recent order of Apple iPhone 16 Pro on your account. If you do not authorize this payment, please press one to speak to our customer support representative.…”
Sounds like a scam where criminals are using the threat of a bogus $999 charge to get you to speak to them. A criminal, pretending to be a "customer service representative", would collect information about your credit card or bank account that would be used to rip you off. Your financial information might also be sold to other criminals.
Hang up and don't give them anything.
Jokimann wrote:
Authorize the payment of $999 for the recent order of Apple iPhone 16 Pro on your account. If you do not authorize this payment, please press one to speak to our customer support representative.…”
Sounds like a scam where criminals are using the threat of a bogus $999 charge to get you to speak to them. A criminal, pretending to be a "customer service representative", would collect information about your credit card or bank account that would be used to rip you off. Your financial information might also be sold to other criminals.
Hang up and don't give them anything.
Criminals are getting very good at imitating Apple messages and sometimes the only indication in an email is very subtle. Have a look at this thread. Someone registered an Apple ID with my em… - Apple Community It can be very hard to tell from an email alone if it is authentic. The best way to check is to use an independent way through Apple's own resources to confirm what the communication claims. Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:
About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support
Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support
About Gift Card Scams --> About Gift Card Scams - Official Apple Support
If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to use an Apple resource you know is valid to independently verify what the message is claiming. Go to a support article page on apple.com and use the instructions in the article to verify though Apple itself, or use an Apple device feature such as Settings or an Apple app. To ask Apple start at this web page: Official Apple Support If you wish to investigate links, this post by contributor MrHoffman describes how you can do that —> "Keep your Apple Account safe and secure"… - Apple Community (the link takes you to the end of the post so scroll up a bit).
- Apple won’t warn you about disabling an account. You will find out when you try to sign in.
- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem.
- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address* However, having your actual name is not proof this isn’t phishing. Compromised databases may have your name and address in them.
- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address. "Apple email related to your Apple ID account always comes from appleid@id.apple.com ." (From an older version of: About your Apple Account email addresses - Apple Support )
- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".
- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database. If you are unsure, contact Apple using a link from the Apple.com web site, not one in an email.
- Apple will not ask for personal information in an e-mail and never for a social security number.
- Scams frequently have bad grammar or spelling mistakes.
- Apple will not phone you unless it is in response to a request from you to have them call you.
* Exception: I got email saying my ID is expired! Does… - Apple Community
“If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to reportfacetimefraud@apple.com. The screenshot should include the phone number or email address that sent the link.”
Forward phishing attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.
If this is with regard to a supposed purchase, this Apple article --> If you see 'apple.com/bill' on your billing statement - Apple Support has relevant information and web links for checking if you really have made a purchase or paid for a subscription. Purchases made under Family Sharing might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts. Apple will email a receipt to the Family Organizer if a purchase is made on a card held by the Family Organizer. This will have the Apple ID of the purchaser, which you should recognize, but won't have specifics about what was purchased.
Read this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
Also make sure you are using "Two-factor authentication for Apple ID" --> https://support.apple.com/HT204915
It’s a scam.
Simply block, report and delete the message.
If it’s a phone call, then simply hang up.
Important:
If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, please email it to reportphishing@apple.com.
Learn how to ⇢ Recognize and avoid phishing messages, phony support calls, and other scams.
Good luck! 👋🏼😉
The scam continues. I got the phone call today, "Authorize the payment for $999 for the recent purchase order of Apple iPhone 16 Pro........." Last week, my girlfriend got the same voicemail. Came from 8**********6, Haddonfield, NJ Just deleted the message, reported as spam, and blocked the number.
[Edited by Moderator]
Gemrat10, jahmusica, brawkly, karon213, GigiTexas, lemonadepink and everyone who posts after me:
Learn how to ⇢ Recognize and avoid phishing messages, phony support calls, and other scams.
Good luck! 👋🏼😉
wkidd14 wrote:
The payment of $1099 for the recent order of Apple iPhone 17 Pro on your account. If you do not authorize this payment, please press one to speak to our customer support representative
just got this from an area code 659 and one the other day from 609. I called one of the numbers and it sounds like a guy from India that says “Amazon customer service” I just hung up
The area 659 or 609 shown can be just as bogus as the rest of the contents of this very common scam.
Calling telephone numbers can be faked, just as can be sending email addresses.
The calling numbers can also be selected randomly within an area code too, so number blocking does not work.
The phone numbers and links in the scam texts are part of the scam, but poking at them in any way is a Bad Idea.
Why bad? Returning calls to scammers means your phone number is worth more to sell to other scammers (it worked, the message was received and acted upon), and also worth more to call repeatedly, leading to more scam calls.
A fraud report call would be from your bank, would identify your bank, and they would request a callback, and would typically not (or never) discuss the purchase details or the value in a voicemail message, and the transaction would not proceed until and unless you called your bank to release it.
This bunch probably wants your payment card details to conduct fraud.
NLuu wrote:
I just received a call from 1 (***) ** ****. Authorize the payment of $999 for the recent order of Apple iPhone 16 Pro on your account. If you do not authorize this payment please press one to speak to our customer supoort representative. I have blocked the caller. Obviously ..scammer in action.
The calling area code shown can be just as bogus as the rest of the contents of this very common scam.
Calling telephone numbers can be faked, just as can be sending email addresses.
The calling numbers can also be selected randomly within an area code too, so number blocking does not work.
The phone numbers and links in the scam texts are part of the scam, and poking at them in any way is a Bad Idea.
There’s been a substantial increase in scam calls and texts over the last few days too, based solely on forum posting rates.
I received the exact same message today, so this scam is still active. Note that the message includes improper use of English, i.e., "If you do not authorize" should be "If you did not authorize." Another indication it is a scam.
The payment of $1099 for the recent order of Apple iPhone 17 Pro on your account. If you do not authorize this payment, please press one to speak to our customer support representative
just got this from an area code 659 and one the other day from 609. I called one of the numbers and it sounds like a guy from India that says “Amazon customer service” I just hung up
Just got this scam in a voicemail block and report as junk and delete. 7726 won't help.
I just received a call from 1 (***) ** ****. Authorize the payment of $999 for the recent order of Apple iPhone 16 Pro on your account. If you do not authorize this payment please press one to speak to our customer supoort representative. I have blocked the caller. Obviously ..scammer in action.
[Edited by Moderator]
Just received the same call today and they claim to be Amazon Customer Support. Knew it was a scammer with the first sentence.
My son is a prosecutor, so I just say I am going to add him to the call to assist and they always hang up immediately.
Antiscam wrote:
The scammer with phone number 1 (***) ***-**** in Los Angeles, CA left the exactly same message on my iPhone on 10/15/2025.
This scam will continue in perpetuity, or until enough people stop falling for the scam, when this scam will be adjusted or replaced.
A scam? Potentially yes...
Have you recently purchased an iPhone? If yes, your Credit Card details (and payment) will have been processed then - without need to contact you again.
Unauthorized $999 payment request for Apple iPhone 16 Pro
