CarPlay connection issue with 2023 Bronco Black Diamond

When I try to connect my phone to my car (2023 bronco black diamond) it says sync is unavailable and to try again later or connect via cable. I can connect to CarPlay from cable but nothing else, Bluetooth works just fine. Reset my phone settings and it said I needed an app but wouldn’t specify. Other peoples phones can connect to CarPlay no problem. Any ideas?

[Re-Titled by Moderator]

Original Title: CarPlay app?