User profile for user: Vancouver22
Vancouver22 Author
User level: Level 8
37,514 points

Aerial screensavers only shows 5 then goes to black screen tvOS 18.6

Hello, has anyone else noticed this happening following the 18.6 software update? If so I’ll submit feedback.


After updating Apple TV 4K 2nd Gen, the Aerial screensavers cycle through a few then go to black screen while music still plays. If I try swiping to find others it still stays black and can’t even return to the previous that did show. I only have a few now; golden jellyfish, Utah, downtown Dubai, Greenland ice fjord and an earth aurora Antarctica one, so these 5 and then it stops. Have selected “show during music & podcasts”. It’s set to download daily. Apple TV is not sleeping. Have restarted Apple TV and this does not resolve the issue. Double tapping the menu button to force them to get going again always starts on Utah. 


Any ideas on how I might fix this or do I need to do a complete Reset? I’m assuming the next update release won’t be until tvOS 26?


Thanks

Posted on Aug 3, 2025 10:51 PM

Reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,118 points

Posted on Aug 4, 2025 2:37 AM

Sorry to hear that you are experiencing this. I couldn’t replicate your issue. After updating, I still have all my Aerial clips, and they cycle without stopping/​going to black.


The closest thing to a screen saver reset, without doing a full device reset, is to set a different screen saver (in this case: photo based), invoke that once, and then reverting back to Aerials.


Be sure NOT to change your Video Format settings during this process of getting new clips. Aerial clips will play for the matching resolution/​refresh rate/​dynamic range only. E.g. the HDR clips will not play while in SDR mode, and vise versa.


You may report your problem through the product feedback form: Feedback - Apple TV - Apple.

View in context
2 replies
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,118 points

Aug 4, 2025 2:37 AM in response to Vancouver22

Sorry to hear that you are experiencing this. I couldn’t replicate your issue. After updating, I still have all my Aerial clips, and they cycle without stopping/​going to black.


The closest thing to a screen saver reset, without doing a full device reset, is to set a different screen saver (in this case: photo based), invoke that once, and then reverting back to Aerials.


Be sure NOT to change your Video Format settings during this process of getting new clips. Aerial clips will play for the matching resolution/​refresh rate/​dynamic range only. E.g. the HDR clips will not play while in SDR mode, and vise versa.


You may report your problem through the product feedback form: Feedback - Apple TV - Apple.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Aerial screensavers only shows 5 then goes to black screen tvOS 18.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up