Photos app will not find additional photos of a named person

Photos app will not find additional photos of a named person


[Re-Titled by Moderator]

Original Title: there don't appear to be any additional photos



Posted on Aug 3, 2025 04:26 PM

Reply
1 reply

Aug 7, 2025 08:52 AM in response to domenicfromredwood city

To give us half a chance of helping, you have to at least tell us if you're talking about a Mac, an iPad, or an iPhone. Doesn't that make sense? How about this stuff?

  • What model is your iPhone or Mac or whatever?
  • What macOS, iOS and/or iPadOS are you using on your device(s)? 
  • Are you using iCloud Photos to synchronize your devices? If so:
  • …Do you have “Optimize Storage” checked in Photos’ Settings
  • …Do you see all your iPhone pictures at iCloud.com?
  • …Do you see all your Mac pictures at iCloud.com?
  • …Do you have more than 10% free storage on your iCloud account?
  • …Have you checked to see if the Apple Account is really really the same on the Mac and on the iPhone and at iCloud.com?
  • If this is a Mac, where does your Mac's Photos Library reside-- in the Pictures folder of your internal drive, or on an external drive? or on a network? on iCloud drive?
  • Do you have more than 10% free storage on your Mac or whatever device(s)?
  • Has this problem always existed, or when did it start? Can you think of anything that changed that might affect your device?


Let's start there…

Photos app will not find additional photos of a named person

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.