What to do when iPhone 13 isn't recognized by MacBook Pro when backing up?

I tried backing my iPhone up today on my MBP, but it won’t show up that it’s connected. I have no problem with the Photos app acknowledging my phone and uploading some pictures, so I’m not sure what’s wrong. I have the most up to date iTunes for my OS which is 10.12.6 Sierra. My phone is currently running iOS 18.3.1 and this is the first time I’m having this issue.




[Re-Titled by Moderator]

Original Title: Backing up iPhone 13 on early 2011 MBP



MacBook Pro 13″, macOS 10.12

Posted on Aug 2, 2025 7:58 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What to do when iPhone 13 isn't recognized by MacBook Pro when backing up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.