MagSafe 3 port not charging on MacBook Pro 16-inch M3 pro

MacBook Pro 16-inch M3 pro Magsafe 3 port blinking, doesn't charge. USB-C port charges.


Macbook was purchased in Apple Soho, New York on May 17th, 2024.


Magsafe 3 port stopped working on July 29th, 2025 in the middle of charging.


Visited Apple Amsterdam on July 30th, 2025.


They tried using their own MagSafe 3 power adapter, the problem persisted.

They had a look using magnifier on both the MagSafe 3 port and the pins on the MagSafe 3 power adapter and found no moisture / damage whatsoever.


They took the MacBook in for Restore/revive, later informed that the problem persisted.


They proposed to do a Hardware Repair Level 1 and quoted EUR 138.21 before tax. They declined to even consider providing discounts to the reparation fee, given the MacBook is only 14 months old and 2 months out of warranty.


I rejected the proposal and took my laptop back on August 1st, 2025.


I have tried:

  1. cleaning the MagSafe 3 port and the pins on the MagSafe 3 power adapter using microfiber cloth and toothbrush, the problem persists.
  2. using the same MagSafe 3 cable with IKEA power adapter, the problem persists.


It was my largest apple purchase ever and sad to see that it would be my last if the problem is not resolved.


Have any of you guys faced the same issue with the MagSafe 3 port?


Appreciate any solutions.



[Edited by Moderator]


MacBook Pro 16″, macOS 15.6

Posted on Aug 1, 2025 11:32 AM

Reply
3 replies

Aug 1, 2025 3:33 PM in response to patrickadrian

patrickadrian wrote:

1. MacBook Pro 16-inch M3 pro Magsafe 3 port blinking, doesn't charge. USB-C port charges.



[Edited by Moderator]



*MagSafe blinking Amber—

ref: If your MagSafe cable or power adapter isn't working - Apple Support


Charge your MacBook Air or MacBook Pro

Charge your MacBook Air or MacBook Pro - Apple Support


If your USB-C power adapter isn't charging your Mac laptop

If your USB-C power adapter isn't charging your Mac laptop - Apple Support


If your Mac battery status is “Not Charging” - Apple Support

If your Mac battery status is “Not Charging” - Apple Support



Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

If you see Service Recommended on your MacBook Air or MacBook Pro - Apple Support



Check Device Coverage

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Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support






Aug 1, 2025 5:07 PM in response to patrickadrian

<<It was my largest apple purchase ever and sad to see that it would be my last if the problem is not resolved.


Have any of you guys faced the same issue with the MagSafe 3 port? >>


Consumer products, their warranties, and their extended warranties work in a predictable way.

 

Warrant-able implies, but does not guarantee, High Quality:

Consumer product makers build high quality products. You can tell because the manufacturer is willing to stand by their products and repair or replace them (but only for defects in materials or workmanship) at manufacturers expense for a stated warranty period.

 

For Apple Macs in most countries, that period is one year. That is the total responsibility Apple or any manufacturer has to you under law. Assumptions about additional responsibility of Apple or any other consumer product-maker's products working longer or maintaining their original failure-free status longer than the warranty period are not accurate. The amount you paid for the product has no bearing on this. The rules are the same for a car costing US$20,000 or more.

 

Complex Electro-mechanical devices fail at random, arbitrary, and capricious times.

The most frequent reason for most failures is 'just because'.

Your specific failure is most likely caused by an advanced scientific principle called ...

... 'bad luck'.


--------

If you want a really substantial lesson how this this works (or more precisely how this stops working) own an older used automobile.



Aug 1, 2025 8:59 PM in response to patrickadrian

patrickadrian wrote:
They proposed to do a Hardware Repair Level 1 and quoted EUR 138.21 before tax. They declined to even consider providing discounts to the reparation fee, given the MacBook is only 14 months old and 2 months out of warranty.

I rejected the proposal and took my laptop back on August 1st, 2025.

138 Euros is a great deal for such a repair.

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MagSafe 3 port not charging on MacBook Pro 16-inch M3 pro

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