Camera stopped working on my iPhone 13 Pro Max after updating to iOS 18.6

I updated my iPhone 13 Pro Max to iOS 18.6 yesterday, the camera function no longer works. It worked fine before the update but not after.




[Re-Titled by Moderator]

Original Title: Camera not working after update

iPhone 13 Pro Max, iOS 18

Posted on Aug 1, 2025 04:14 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2025 09:20 AM

Did you perform the Forced Restart a few times, as previous replies suggest?


If still not help after trying the Forced Restart, you likely have a hardware issue that will need to be checked and tested at the Apple Store / Genius Bar or at an authorized Apple service shop.


You can find a list of authorized service shops in your area using this link:


Find Locations




7 replies
Question marked as Top-ranking reply

Aug 12, 2025 09:20 AM in response to Patrikuss

Did you perform the Forced Restart a few times, as previous replies suggest?


If still not help after trying the Forced Restart, you likely have a hardware issue that will need to be checked and tested at the Apple Store / Genius Bar or at an authorized Apple service shop.


You can find a list of authorized service shops in your area using this link:


Find Locations




Aug 12, 2025 09:15 AM in response to JasonC1614

First, try ➢ this helpful guide for a possible solution.


If that doesn’t help, then Force your iPhone to restart:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).



If that didn’t help, then I recommend service.


Service Checklist:



Click ▶︎ Get started with camera service.



Need more help?


Click ▶︎ Check Repair Status. 🔧


Good luck! 👋🏼😉

Aug 1, 2025 12:49 PM in response to JasonC1614

JasonC1614 wrote:

I updated my iPhone 13 Pro Max to iOS 18.6 yesterday, the camera function no longer works. It worked fine before the update but not after.



[Re-Titled by Moderator]
Original Title: Camera not working after update

Look here If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support

If the link doesn't help, then reply back explaining what "no longer works" entails.

Sep 19, 2025 03:21 AM in response to JasonC1614

How long have you had your phone exactly? Are you seeing an alert when you check settings>general>about>parts and service history?



Iphone 13 pro and pro max cameras have well known and widely reported issues you will find others talking about, on this site and with a simple google search, for which apple has not accepted responsibility. My 13 pro malfunctioned in a similar way with the end result being the alert included above that says unable to recognize if genuine apple part (which it absolutely is the genuine part since my phone was purchased brand new and has never been repaired or opened). The other result was losing the .5 zoom and 10x zoom. Camera automatically defaults to 2x zoom and .5 isnt even an option anymore as it was before. The camera can only range from 1x to 5x.


Happened shortly after i bought the phone in 2022 and most people have found its a common hardware issue but again, apple refuses to acknowledge that and unless you are within the limited warranty period they will likely charge you to replace the camera.

Camera stopped working on my iPhone 13 Pro Max after updating to iOS 18.6

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