Unable to connect with the helper app

Hello,


I am experiencing an issue with the Shortcuts automation feature on my iPhone. When I try to run the automation “When I receive a message with the text ‘Code’ from Sberbank,” I receive the following error: “Unable to connect with the helper app.” As a result, the automation is not completing successfully.



[Edited by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Jul 31, 2025 02:22 AM

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Unable to connect with the helper app

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