Unable to move mailboxes to other sites on sidebar on iMac

Suddenly I am unable to move a mailbox to a new location on the sidebar. I have tried switching off, or holding Option Key - to no avail. help.

On mac mail on my M1 iMac, cannot move mailboxes to other sites on sidebar.



[Edited by Moderator]

iMac 24″

Posted on Jul 30, 2025 02:21 PM

Reply
3 replies

Jul 30, 2025 08:44 PM in response to ruth2011

If you can't click and hold on a mailbox in the sidebar to drag the mailbox to a new location,

you might want to try:


✽ 1 Quit the Mail app .

...

✽ 2 Restart your iMac using Apple menu > Restart (deletes temporary files, re-establishes connections, may update any recent setting changes etc., and often restores order if something is not working as expected.)


✽ 3 Log back in to your iMac: Open the Mail app, and try again

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If still not working:

You might want to check.for MacOS updates in System Settings > General > Software Updates.

(If you choose to update: please remember it is wise to back-up your Mac first.)

Aug 11, 2025 04:13 PM in response to Bramble the dog

Re: Are there any other potential cures??


Seems like you are using the method described in Apple Support's linked article, without success. The online article uses the way things are set-up to work:

How to: Move or copy mailboxes in Mail on Mac - Apple Support


You might want to check with the experts on Apple's Mail Support Team:

There is a "Get Support" link (eg: online chat / phone / email etc.) at the very bottom of their website (link below):

Mal Support website: Mail - Official Apple Support

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Re: "It would be great if they added an 'edit mailboxes' option with a right click/other like editing safari favs etc".


If your MacOS is up-to-date with the newest compatible version for your Mac, and Apple's method is not working for you, you might want to send feedback, (and / or a feature request) to those who work behind-the-scenes at Apple. They will likely not reply, yet your feedback will be carefully read and logged, and if others are also experiencing the same issue, we may see an update that addresses it.

Web-form for feedback: Feedback - Mail - Apple

Unable to move mailboxes to other sites on sidebar on iMac

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