Desk top computer, iTunes update eraces 15 years of music collection

Now I'm afraid to plug my iPhone into iTunes for fear it will erase all my music on the phone. I'm a dance instructor and my music is very specific. I don't know how to get it back in iTunes and after what it did, it's hard to trust the application. I'm still on windows 10.

iPhone 16 Plus, iOS 18

Posted on Jul 30, 2025 12:58 PM

Reply
11 replies

Jul 31, 2025 11:20 AM in response to codestar7

Apple Music/Devices/TV for Windows are a new suite of apps supposed to replace iTunes on Windows. They are delivered via the Microsoft Store. You may have been prompted to upgrade to them via a brief pop-up that you didn't necessarily read fully. The apps don't yet cover all of the features of iTunes. Apple Music for Windows should import the music content of your active iTunes library when installed, but it may not always do so successfully. Explore your start menu to see what is installed, and remove any unwanted Apple components. Does iTunes appear to show any music at all? In particular are you able to select Music in the media selection tool, or is it limited to Audiobooks and Podcasts?


tt2

Jul 31, 2025 07:29 AM in response to codestar7

Have you installed one of Apple Music, Apple Devices, or Apple TV for Windows? If so these alter iTunes such that it no longer shows music, or any device management features, and only hosts audiobooks and podcasts. The other data remains in the library but is hidden. Uninstalling whichever of the new apps you have installed should undo the change to iTunes. If you do that and your content is still missing see Empty/corrupt iTunes library after upgrade/crash - Apple Community.


tt2

Aug 3, 2025 07:27 PM in response to codestar7

The Music app on an iPhone is the intended app for listening to music. Removing the app from the phone was a mistake and may have removed all of the music data that was on your phone. Use Windows (File) Explorer to look inside your music folder, typically C:\Users\<User>\Music\iTunes\iTunes Media\ and check for artist folders here or at the deeper ..\Music subfolder inside it. Do you see your files? When you open iTunes are you able to select Music from the media selection tool at the top left?


tt2

Aug 4, 2025 11:08 AM in response to turingtest2

I see that now. I believe this has escalated to conspiracy level. I had noted of late that the phone had started to spam me to join, "AppleMusic", and noticed a new icon on the home screen. So, I deleted it. Guess what, Apple really, I mean really, does not want you listening to your own music. It deleted all the music on my phone. Great, now I'm trying to restore an iphone 16 to a back-up copy in the cloud. Hope they backed up my music. You didn't happen to mention beforehand how much Apple wanted to destroy uploaded music. Nope, they didn't. It of course shows all the albums I had on there, but none of the songs are actually there. So, now I have an old version on an iPad, if I pug it in to the windows desk top what happens, will Apple just automatically wipe it?

Aug 4, 2025 12:15 PM in response to codestar7

Music is not included in device backups. You are expected to keep that on your computer, and ideally backed up separately, so that it can be restored to a device, or its replacement, if or when that is required. If you have content on a device that you need to recover see Recover your iTunes library from your iPod or iOS device - Apple Community. Did you look inside your media folder yet? An empty or cloud only library doesn't necessarily indicate an empty media folder. If iCloud Music Library aka Sync Library has been enabled on the computer, but you have cancelled a subscription to Apple Music then you may need to turn that feature off before your local content is shown. Either that or you need to reimport the media, or revert to an earlier version of the library database.


tt2

Aug 4, 2025 03:04 PM in response to turingtest2

Right, I'm betting the system software guys giggle every time this happens. I reiterate, in an update, apple erased 98% of the music in iTunes, on my desk top computer. When did Apple issue the warning they would delete all music from devices or computers at will? Also, I did not delete the Music Icon that was in the lower right-hand corner of the first page of the phone. I deleted an arbitrary icon saying "Apple Music", which was at another point in the library. I had no warning it would permanently delete all music from my phone. Again, I believe this was an Apple work around to get you to subscribe. They don't make any money if you are listening to your own 17-year-old library of music. It's I suppose impossible to preserve this library in any way. If I connect any Apple device to my desk top and open iTunes, the 3 or four song they left there will be transferred to the device and all other music deleted. I know it doesn't matter to anyone else. But customers. Now, I will go and try to follow the rambling instructions in the previous post and see what is there. Also lost all my settings, text is miniscule.

Aug 5, 2025 03:16 AM in response to codestar7

codestar7 wrote:

So double indemnity. You were speaking strictly desk top computer. I translated over to iPhone and erased all the music there.


That was unfortunate.


How convenient. Now, only a few of the song exist on a 20-year-old iPod. So, how often will iTunes be erasing saved music. Should I ever try to upload anything again?


Hard drives fail, iPods/iPhones fail, or need to be restored, or get lost/stolen. Backup your data, and back it up again. See Recover media from an iPod - Apple Community and/or Recover your iTunes library from your iPod or iOS device - Apple Community to reclaim what you can.


tt2

Desk top computer, iTunes update eraces 15 years of music collection

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