My Apple Gift Card is showing invalid I bought it at the store



[Edited by Moderator]

Original Title: my apple card is showing invalid i bought it at the Store

Posted on Jul 29, 2025 06:18 PM

Reply
4 replies

Jul 29, 2025 06:28 PM in response to jameshenryson

Never post pictures of your code, in addition to your receipt on a public website such as this. All you needed to do is sign in with your Apple Account/Password and the same is true for anyone else to view what you posted. All it would take is a bad actor to resolve the problem themselves and you would be at a loss.


For your situation, review the information provided here and there is a link to Contact Apple Support where you may be asked for that information where it is viewed by Apple and not everyone else. Usually the Invalid error message is due to a character being read incorrectly if using the camera or typed incorrectly, but either way all the information you need can be found here:

If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


Jul 29, 2025 06:56 PM in response to jameshenryson

No one here is an Apple employee. No one has access to your personal or financial information. Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


About gift card scams - Apple Support


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center



If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple Gift Card is showing invalid I bought it at the store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.