Unable to receive emails when my Apple Watch Ultra 2 is on cellular connection

Issue Description: When i leave my iPhone at home and I'm away using only my Apple Watch's cellular connection, I cannot receive emails. The Watch displays the following error message:


Current Behavior:

  • Emails work fine when iPhone and Apple Watch are together
  • Cellular connection appears to be working (signal bars visible)
  • Error only occurs when Watch is on cellular without iPhone nearby


This happens with Exchange and Gmail accounts. Can someone help?


[Re-Titled by Moderator]

Original Title: Cannot get mail - Apple Watch Ultra 2

Apple Watch Ultra 2

Posted on Jul 29, 2025 12:58 AM

Reply
4 replies

Jul 29, 2025 01:23 AM in response to NuneX17


• Cellular connection appears to be working (signal bars visible)

that is hardly enough verification that it works, and if it do not then that would be the explanation to your issue


try doing other things which would rely on internet access when the phone is away from the watch, like imessage and other watch stuff that use the internet.


if those things works then maybe the carrier you use on the watch do not allow access to the port that the mail account rely on to receive mails.

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Unable to receive emails when my Apple Watch Ultra 2 is on cellular connection

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