Chicago Tribune on Apple News not working - HELP?

Question

Level 1

8 points

Chicago Tribune on Apple News not working - HELP?

I have an account with the Chicago Tribune newspaper. I can log on to their site, open the e-edition etc. I was able to use the same credentials to see Chicago Tribune articles in Apple News+. I am a subscriber to News+.

In the last few weeks the articles are asking for my login credentials and not accepting them. This used to work. I would have to sign in periodically, but once accepted I could read any of the News+ articles. I’ve tried this on multiple devices. I’ve cleared my Cache. I get a pop up box indicating I can’t sign in due to a network failure.

I can’t figure out how to contact Apple to either report this issue or request help. Being that News+ is a paid service, I would expect there to be some way to get help. Mark - w*****@***.com

[Edited by Moderator]

Posted on Jul 28, 2025 8:35 AM

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Answer 1

Sep 12, 2025 9:38 PM in response to Simz-IL

I am also having the same issue. I have Apple News + and have a subscription through Chicago Tribune. I tried calling the Tribune and they were no help. This is so frustrating that this used to work and all of sudden just stopped working. Hopefully the update iOS 26 next week fixes the issue, but I am not optimistic.

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Answer 2

MDM1981

Level 1

10 points

Oct 11, 2025 1:30 PM in response to Simz-IL

This used to happen randomly to me and then started happening every time there was a Chicago Tribune story that required a login. The logins stopped working and I could rarely read a story unless it wasn’t subscription only. On top of that their billing became very erratic and even though I had locked in a price every three months I started seeing larger amounts pop up on my credit card. Unfortunately this has been going on for a couple years and every time I thought I had it straightened out it would happen again. I finally have just given up and canceled my Chicago Trib subscription altogether.

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Answer 3

Cathy928

Level 1

21 points

Aug 13, 2025 5:31 PM in response to Simz-IL

I am having the same issue and it’s so annoying! I pay for Apple News + AND I subscribe to the Chicago Tribune.

This shouldn’t be happening!

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Answer 4

Aug 27, 2025 12:53 PM in response to Cathy928

I am having the exact same issue! I thought it was just me, but apparently not...

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